Elevate Your Business with HBSI: Your Premier BPO Partner in Sri Lanka

Are you seeking for a dependable and a skilled partner to elevate your business to greater success? Hello there! We got you!  As the business process outsourcing (BPO) subsidiary of Hayleys PLC, known as Sri Lanka’s largest conglomerates, Hayleys Business Solutions International (HBSI) stands out among its competitors. We excel at delivering a comprehensive array of top-notch BPO solutions tailored to the needs of small, medium-sized, and large businesses globally. Committed to excellence, innovation and client satisfaction, we are the ultimate partner to take your business to the next level.

What Sets Us Apart

At HBSI, we pride ourselves on being the premier BPO solution provider, leveraging over a decade of experience to elevate your business operations. As the dedicated BPO arm of the esteemed Hayleys Group, we bring forth a legacy of excellence and a commitment to delivering unparalleled services.

Established in 2008, HBSI has been at the forefront of the industry, setting benchmarks in finance and accounting, private and corporate tax support, external audit support services, corporate due diligence, payroll services, transitions and consultancy, software development, website design and development, and digital marketing services.

We also support the industry eco system in the country as the only local BPO to have provided consultancy and hands-on support to establish three leading shared service centers across Apparel and Insurance industries.

Finance & Accounting

Entrust your financial landscape to the experts at HBSI. Our finance and accounting services go beyond mere number-crunching; we provide strategic insights that empower your business decisions.

Payroll

Efficient payroll management is at the heart of a satisfied workforce. With our payroll services, you can experience a seamless payroll process that is not only accurate but also delivered on time, every time.

Software Development

Stay ahead of the technological curve with our software development services. Our skilled developers create customized software solutions tailored to your specific needs.

Website Design & Development

In the digital age, your website is often the first interaction clients have with your brand. Our website design and development services ensure that this interaction is memorable and impactful

External Audit Support Services

HBSI’s external audit support services help businesses ensure compliance and achieve audit excellence through experienced professionals and technology-driven solutions.

Tax Support

Say goodbye to tax-related headaches with our tax support services. Our seasoned tax professionals are well-versed in the intricacies of tax regulations, ensuring that your business remains compliant.

Corporate Due Diligence

HBSI’s corporate due diligence services help businesses make informed decisions by providing comprehensive insights into potential business ventures.

Transitions & Consultancy

Embarking on a new business phase or undergoing organizational change? Our transition and consultancy services are designed to guide you through these transitions with confidence.

Digital Marketing

In a crowded digital landscape, standing out is essential. Our digital marketing services are geared towards elevating your brand’s visibility and impact.

Why Choose Us

Choose us for unparalleled expertise and dedication. With a track record of excellence, we pride ourselves on delivering top-tier solutions tailored to your unique needs. Our team’s commitment to quality, innovation and customer satisfaction sets us apart. Whether it’s providing cutting-edge technology, unmatched customer service or reliable support, we are here to exceed your expectations every step of the way. Join countless satisfied clients who have experienced the difference of choosing us as their trusted partner.

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Tailored Solutions

We recognize that every business is unique, which is why our outsourcing services are tailored to suit your specific requirements. From finance and accounting to digital marketing and software development, we have you covered with customized solutions that align perfectly with your goals.

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Expertise

With decades of experience in the BPO services industry, our team of highly skilled professionals boasts a track record of delivering exceptional results. We understand the intricacies of business operations and bring forth the expertise to streamline your processes, ensuring efficiency and growth.

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Quality

Quality is not just a buzzword for us; it’s the cornerstone of our commitment to your success. From the accuracy of our financial services to the reliability of our software solutions, we uphold the highest standards in everything we do. Our quality commitment builds lasting client trust.

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Technology-Driven Excellence

Utilising the latest technology, we provide tailored services to meet your needs. From ERP platforms to advanced robotics, our solutions streamline processes and drive results. Our IT infrastructure solutions ensure GDPR compliance and security, while our flexibility accommodates your preferred systems.

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Global Reach, Local Touch

Operating on a global scale, we maintain a local touch that sets us apart. Our dedicated teams work closely with you to understand your business and your culture ensuring that our solutions are not just effective, but also culturally aligned and time relevant. We strive to deliver to global standards with a touch of Sri Lankan warmth. 

Life at HBSI

At HBSI, we are dedicated to cultivating a workplace that not only prioritizes the delivery of exceptional BPO services and outsourcing solutions but also places a significant emphasis on creating a gratifying and supportive work environment. When we say “Life at HBSI,” it is more than just a tagline; it encapsulates a comprehensive approach to how we operate, symbolizing our unwavering dedication to the well-being and professional development of our valued employees.

Dive deeper into our distinctive culture that thrives on the principles of success, which include embracing flexible work schedules to accommodate diverse lifestyles, fostering opportunities for socializing and networking to strengthen team bonds, instigating healthy competition that fuels individual and collective growth, promoting a collaborative atmosphere that encourages innovation and teamwork, and upholding a strong sense of corporate social responsibility by giving back to the community. This holistic approach to our organizational culture is the driving force behind our ability to consistently provide exceptional services.

News & Events

What Our Clients Say

Leonie Vass
Hayleys Fabric

”We joined hands with HBSI in the early days of 2020, and they helped us tap into the potential of digital media to promote Hayleys Fabric’s vision for sustainability. HBSI’s digital team has been courteous and supportive throughout various projects, delivering the best solutions.”

Lukshi Segar
DP Education

“We’ve continued working with HBSI on various projects after their exceptional web design services. They consistently deliver precisely what we need, exceeding our benchmarks with professionalism and expertise. We highly recommend HBSI for reliable, high-quality web solutions.”

Customer Feedback

Hayleys BPO brought in over 30% efficiency increase in managing my accounts. Their workflow and document management systems are extremely easy to handle and now I see everything in one screen.

Maneesha Senevirathna
Hayleys Consumer

”I am excited to share our journey with HBSI! Since partnering in 2019, Hayleys Consumer’s digital presence has soared. HBSI is helping us build a loyal online audience and elevate our brand effortlessly. HBSI’s digital team has been more than just a service provider; they’ve been courteous collaborators who have been there every step of the way”.

Australian Brand

Hayleys BPO keeps its promise of attractive turnaround times by setting up captive service center to drive value for major global brands.

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