Empowering Businesses with the Top BPO Company in Sri Lanka

Are you seeking for a dependable and a skilled partner to elevate your business to greater success? Hello there! We got you!  As the business process outsourcing (BPO) subsidiary of Hayleys PLC, known as Sri Lanka’s largest conglomerates, Hayleys Business Solutions International (HBSI) stands out among its competitors. We excel at delivering a comprehensive array of top-notch BPO solutions tailored to the needs of small, medium-sized, and large businesses globally. Committed to excellence, innovation and client satisfaction, we are the ultimate partner to take your business to the next level.

What Sets Us Apart

At HBSI, we pride ourselves on being the premier BPO solution provider, leveraging over a decade of experience to elevate your business operations. As the dedicated BPO arm of the esteemed Hayleys Group, we bring forth a legacy of excellence and a commitment to delivering unparalleled services.

Established in 2008, HBSI has been at the forefront of the industry, setting benchmarks in finance and accounting, private and corporate tax support, external audit support services, corporate due diligence, payroll services, transitions and consultancy, software development, website design and development, and digital marketing services.

We also support the industry eco system in the country as the only local BPO to have provided consultancy and hands-on support to establish three leading shared service centers across Apparel and Insurance industries.

Finance & Accounting

Entrust your financial landscape to the experts at HBSI. Our finance and accounting services go beyond mere number-crunching; we provide strategic insights that empower your business decisions.

Payroll

Efficient payroll management is at the heart of a satisfied workforce. With our payroll services, you can experience a seamless payroll process that is not only accurate but also delivered on time, every time.

Software Development

Stay ahead of the technological curve with our software development services. Our skilled developers create customized software solutions tailored to your specific needs.

Website Design & Development

In the digital age, your website is often the first interaction clients have with your brand. Our website design and development services ensure that this interaction is memorable and impactful

External Audit Support Services

HBSI’s external audit support services help businesses ensure compliance and achieve audit excellence through experienced professionals and technology-driven solutions.

Tax Support

Say goodbye to tax-related headaches with our tax support services. Our seasoned tax professionals are well-versed in the intricacies of tax regulations, ensuring that your business remains compliant.

Corporate Due Diligence

HBSI’s corporate due diligence services help businesses make informed decisions by providing comprehensive insights into potential business ventures.

Transitions & Consultancy

Embarking on a new business phase or undergoing organizational change? Our transition and consultancy services are designed to guide you through these transitions with confidence.

Digital Marketing

In a crowded digital landscape, standing out is essential. Our digital marketing services are geared towards elevating your brand’s visibility and impact.

Why Choose Us

Choose us for unparalleled expertise and dedication. With a track record of excellence, we pride ourselves on delivering top-tier solutions tailored to your unique needs. Our team’s commitment to quality, innovation and customer satisfaction sets us apart. Whether it’s providing cutting-edge technology, unmatched customer service or reliable support, we are here to exceed your expectations every step of the way. Join countless satisfied clients who have experienced the difference of choosing us as their trusted partner.

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Tailored Solutions

We recognize that every business is unique, which is why our outsourcing services are tailored to suit your specific requirements. From finance and accounting to digital marketing and software development, we have you covered with customized solutions that align perfectly with your goals.

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Expertise

With decades of experience in the BPO services industry, our team of highly skilled professionals boasts a track record of delivering exceptional results. We understand the intricacies of business operations and bring forth the expertise to streamline your processes, ensuring efficiency and growth.

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Quality

Quality is not just a buzzword for us; it’s the cornerstone of our commitment to your success. From the accuracy of our financial services to the reliability of our software solutions, we uphold the highest standards in everything we do. Our quality commitment builds lasting client trust.

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Technology-Driven Excellence

Utilising the latest technology, we provide tailored services to meet your needs. From ERP platforms to advanced robotics, our solutions streamline processes and drive results. Our IT infrastructure solutions ensure GDPR compliance and security, while our flexibility accommodates your preferred systems.

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Global Reach, Local Touch

Operating on a global scale, we maintain a local touch that sets us apart. Our dedicated teams work closely with you to understand your business and your culture ensuring that our solutions are not just effective, but also culturally aligned and time relevant. We strive to deliver to global standards with a touch of Sri Lankan warmth. 

Life at HBSI

At HBSI, we are dedicated to cultivating a workplace that not only prioritizes the delivery of exceptional BPO services and outsourcing solutions but also places a significant emphasis on creating a gratifying and supportive work environment. When we say “Life at HBSI,” it is more than just a tagline; it encapsulates a comprehensive approach to how we operate, symbolizing our unwavering dedication to the well-being and professional development of our valued employees.

Dive deeper into our distinctive culture that thrives on the principles of success, which include embracing flexible work schedules to accommodate diverse lifestyles, fostering opportunities for socializing and networking to strengthen team bonds, instigating healthy competition that fuels individual and collective growth, promoting a collaborative atmosphere that encourages innovation and teamwork, and upholding a strong sense of corporate social responsibility by giving back to the community. This holistic approach to our organizational culture is the driving force behind our ability to consistently provide exceptional services.

News & Events

What Our Clients Say

Accounts & Advisory, VAT, Film Production
United Kingdom
Since 2019
Partners

“We rely on HBSI across multiple business areas due to their versatility and skill in handling varied subject matters. Whether it’s VAT, advisory services, or the nuances of the film production industry, they’ve been agile, consistent, and deeply knowledgeable , a true partner in navigating complexity.”

Audit & Assurance Industry
United Kingdom
Since 2020
Partner

“Hayleys Business Solutions has been a reliable partner to support our External Audit projects for several years. The level of commitment and application of learning is commendable, and they are agile in offering solutions during peak periods without impacting our fee structure. We’ve been pleasantly surprised by their ability to attract niche top talent that seamlessly supports our operations. This has made it significantly easier for us to scale and benefit from the offshoring model. Their flexibility allows us to meet our business requirements smoothly, with consistency and confidence.”

Pharmacy Bookkeeping & Advisory Australia
Since 2023
Chief Financial Officer

“Pharmacy bookkeeping is a highly specialized field, and we needed a partner with the capability to handle complex operations offshore. We chose HBSI to set up our first pharmacy bookkeeping practice outside of Australia due to their deep operational knowledge and proven track record. Impressively, the HBSI team was able to transition the work with minimal handover, maintaining continuity while delivering accurate month-end reporting along with value-added insights. With the strength of the wider Hayleys group behind them, HBSI provides the resources, security, and expertise needed to support our ongoing growth”

Construction, Real Estate & Medical Practices
Australia
Since 2024
Director

“We were introduced to HBSI through a trusted recommendation from another practice in Australia—and after working with them, we quickly saw why they were so highly regarded. They’ve built us a strong support team for bookkeeping and BAS, and their willingness to invest in learning our industries and subject matter has made a huge difference. The team is flexible, responsive, and always works with our best interests at heart.”

Education Industry
Sri Lanka
Since 2021
Senior Executive - Research Development

“We’ve continued working with HBSI on various projects after their exceptional web design services. They consistently deliver precisely what we need, exceeding our benchmarks with professionalism and expertise. We highly recommend HBSI for reliable, high-quality web solutions.”

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